About us

6e93a8bc-2645-249a-7a97-0cffe3d2fb81

Why Choose Us?

  • We provide same day appointment
  • Written estimate with price breakdown before any work is done
  • Multiple discounts for first as well as loyal customers
  • Unconditional One-Year Parts Warranty
  • Using only genuine factory produced parts
  • State licensed and insured

Warranty and Service Integrity:

  • We repair your appliances using only genuine factory produced parts.
  • We carry the large inventory of parts to provide fast and same day service.
  • We warrant all repairs made with an unconditional One-Year Parts Warranty.
  • We respect your property and make every effort to safeguard it during our service call. All of our field technicians use protective coverings and carry cleaning materials to ensure a clean and neat conclusion to every service experience.
6b6a9762-d955-9174-392a-640ea72ba0f9
1a87e824-0314-83d5-77c3-bce28a7b25a4

Licensed & Insured:

We are required to maintain a state license and liability insurance to protect our clients and customers from being taken advantage of by unlicensed and uninsured or unethical business practices.

All our technicians are EPA (Environmental Protection Agency) certified.

Education:

Our technicians undergo a three-month training program where they work side by side with an experienced technician. This take place both out on the road with customers as well as in a shop setting, work one on one with a supervisor.

Due to the fast growing and technological advances in the Appliance Repair and HVAC industry, all of the Kit Appliance Repair employees attend weekly classes to help give us the upper hand in the field. We are always looking for ways to improve our knowledge and staying on top of the technological advances in the field.

1b2d3ca3-9ea3-bd48-9885-e85e940c0b6a
057e4746-dee7-3f39-6040-cd6088901ee3

Vision and Statement

We will be recognized as the most professional team of Appliance Repair and HVAC products and services while providing reliable service and installation. We will also lead the way toward more efficient and effective methods and procedures.

Kit Appliance Repair is a company that will

  • Provide 100% customer satisfaction
  • Be open and honest
  • Work together as a team
  • Change for the better of ourselves, customers, and industry
  • Always think of new ways to promote growth and better serve our clientele

our clients

Feedback

  •   Whoa! We had an appointment mixup but one of the owners stepped up and showed up in the evening & was very professional,knowledgeable & courteous he spent about two hours assessing the problem doing needed maintenance ordered parts & came back within the week & finished the project as promised. Highly recommend them

    thumb Jeff W.
    1/11/2019

      My stove fan quit working. I called Kit Appliance Repair and explicitly requested the technician to only come out diagnose the problem, and not repair it. The technician proceeded to repair it, without my authorization.

    When booking a tech to come out, I was only informed about a $65 fee to come out. They neglected to inform me over the phone that their hourly rate is $185. It would have been nice to know this before hand, before I got a huge bill thrown on me at the end.

    The technician came out for exactly 2 hours and 24 minutes, but they decided to charge me for 3 hours. This is apparently their "policy." Basically, if they are at your home for 2 hours and 1 minute, they'll charge you for the additional hour.

    I will never be using this company ever again.

    thumb Hayden W.
    2/26/2021
  •   Just had a great experience with Kit Appliance repair. Called day before yesterday to schedule a visit. Fridge and diswasher not working. Michael booked the appointment - between 4 and 6pm. David came around 4:30 and called to let me know he was coming. With just the service call he managed to find the issues with both appliances. David was very professional and the whole process was seamless. Honest and forthright. I will definitely call them again if needed and will also recommend their services to family and friends

    Thank you Michael and David.

    Jeanie

    thumb Jeanie E.
    8/21/2018

      David with Kit Appliance Repair was able to solve our problem, talked to us about the fault, and made the repair a two way communication providing estimates and parts requirements along the way. He was courteous and professional as well as communicative. The day of the final repair, after we'd gotten the parts we'd found we needed, a new problem with the appliance developed, and with his domain experience, David, to our great happiness, unjammed what was jammed and we were lucky enough to get a fully fixed appliance without any more parts, or, I should say, any more waiting on parts! This house is definitely happier now for David's work. It was a good experience.

    thumb Zoltan S.
    9/30/2018
  •   Sam is very professional and experience. He figured out the problem instantly. Highly recommended. He has our burner fixed very happy with his work

    thumb Tony C.
    8/24/2018

      I was getting desperate sending messages in need of an air con repair person. Kit appliance was quick to respond and showed up the in the window of time appointed. I was at work and asked them to give me a 30 min call before they would be there to narrow down the time. Sam came in and fixed the immediate problem and suggested I get a new hvac since it's really old. We'll have to save some money before we change it but I'll definitely call Kit Appliance to do it!

    +1 Star - Great customer Service
    +1 Star - Honest
    +1 Star - Reasonable pricing
    +1 Star - Prompt reply to messaging
    +1 Star - On time
    +1 Star - Heads up call

    = 6 Stars but unfortunately there's only 5 Stars to give.

    thumb Juju L.
    7/02/2018
  •   Our oven broke the week before Thanksgiving; we called the manufacturer's recommended service place, but they were unavailable until December. We called up Kit, and David arrived the next day. He diagnosed the part that needed replacing, and said he could get a replacement in a couple weeks. We said that would leave us without a working replacement for Thanksgiving, so he called the warehouse, got them to overnight the part, and showed up the next day to fix the oven. Great service!

    thumb Hasty G.
    11/26/2021

      Used these guys to work on my central air last week when it was 90degrees out. Couldn't find anyone in the area to come that day and I was not willing to wait because I have breathing problems. I called Kit Appliance Repair and the men who answered the phone was a sweetheart and she seemed to understand my urgent request. Sam came in one hour, the nice young man who came to fix it was very friendly. Within a few hours from booking an appointment in Kit Appliance Repair, my central air was up and running. I was very pleased with the the fee and so happy to have cool air again so I could breath. Sam gave me a business card and the warranty copy invoice I sure will use it if anything else needs fixing that is for certain!

    thumb Aleksey B.
    7/30/2018