Why Choose Us?
- We provide same day appointment
- Written estimate with price breakdown before any work is done
- Multiple discounts for first as well as loyal customers
- Unconditional One-Year Parts Warranty
- Using only genuine factory produced parts
- State licensed and insured
Warranty and Service Integrity:
- We repair your appliances using only genuine factory produced parts.
- We carry the large inventory of parts to provide fast and same day service.
- We warrant all repairs made with an unconditional One-Year Parts Warranty.
- We respect your property and make every effort to safeguard it during our service call. All of our field technicians use protective coverings and carry cleaning materials to ensure a clean and neat conclusion to every service experience.
Licensed & Insured:
We are required to maintain a state license and liability insurance to protect our clients and customers from being taken advantage of by unlicensed and uninsured or unethical business practices.
All our technicians are EPA (Environmental Protection Agency) certified.
Education:
Our technicians undergo a three-month training program where they work side by side with an experienced technician. This take place both out on the road with customers as well as in a shop setting, work one on one with a supervisor.
Due to the fast growing and technological advances in the Appliance Repair and HVAC industry, all of the Kit Appliance Repair employees attend weekly classes to help give us the upper hand in the field. We are always looking for ways to improve our knowledge and staying on top of the technological advances in the field.
Vision and Statement
We will be recognized as the most professional team of Appliance Repair and HVAC products and services while providing reliable service and installation. We will also lead the way toward more efficient and effective methods and procedures.
Kit Appliance Repair is a company that will…
- Provide 100% customer satisfaction
- Be open and honest
- Work together as a team
- Change for the better of ourselves, customers, and industry
- Always think of new ways to promote growth and better serve our clientele
our clients
Feedback
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These guys were excellent. Came when they said they would, repaired the cooktop and were terrific! I would highly recommend them. 
Amy C.
9/03/2018 I called Kit Appliance to fix a front-load washer's door. Got the next day appointment from 4-6pm. David was there right on time at 4pm. He quickly found the problem and helped me order the replacement parts right away. The entire process was very professional and efficient. Their price is also very reasonable. Thank you David! Mike H.
9/19/2018 -
My stove fan quit working. I called Kit Appliance Repair and explicitly requested the technician to only come out diagnose the problem, and not repair it. The technician proceeded to repair it, without my authorization.
When booking a tech to come out, I was only informed about a $65 fee to come out. They neglected to inform me over the phone that their hourly rate is $185. It would have been nice to know this before hand, before I got a huge bill thrown on me at the end.
The technician came out for exactly 2 hours and 24 minutes, but they decided to charge me for 3 hours. This is apparently their "policy." Basically, if they are at your home for 2 hours and 1 minute, they'll charge you for the additional hour.
I will never be using this company ever again. 
Hayden W.
2/26/2021 I was skeptical when I called on a Friday afternoon to request service for my Sub Zero and they gave me a next day Saturday appointment, but these people are the real deal and amazing. Showed up on time, had all the right parts and fridge was working great after repair! The repair person, David, was careful and cleaned everything up when done. If I could give 6 stars I would! 
Joyce B.
8/11/2018 - Whoa! We had an appointment mixup but one of the owners stepped up and showed up in the evening & was very professional,knowledgeable & courteous he spent about two hours assessing the problem doing needed maintenance ordered parts & came back within the week & finished the project as promised. Highly recommend them
Jeff W.
1/11/2019 I was getting desperate sending messages in need of an air con repair person. Kit appliance was quick to respond and showed up the in the window of time appointed. I was at work and asked them to give me a 30 min call before they would be there to narrow down the time. Sam came in and fixed the immediate problem and suggested I get a new hvac since it's really old. We'll have to save some money before we change it but I'll definitely call Kit Appliance to do it!
+1 Star - Great customer Service
+1 Star - Honest
+1 Star - Reasonable pricing
+1 Star - Prompt reply to messaging
+1 Star - On time
+1 Star - Heads up call
= 6 Stars but unfortunately there's only 5 Stars to give. 
Juju L.
7/02/2018 -
I called them on Wednesday and made an appointment for Friday morning from 9-12. They didn't come.
I took this morning off of work to stay home for this.
I called their office four times this morning, leaving two messages. They just didn't pick up the phone.
Sent an email to the repairperson, who said he didn't see an appointment on the calendar for me. Did I call the office? Yes, I called the office.
Will update if they fix this.
Update:
The owner came by this evening and was very serious about making this right. He acknowledged my phone calls and my appointment, that it was their fault, and fixed my oven for free! Old-school customer service. 
Lucy Y.
3/29/2019 The best service ever. I need my Viking oven looked at it stopped working. David was there right on time. Without wasting any time he noticed the setting for manual or auto was off.. rather than charging me arm and leg he showed me the problem and only charge me minimum.
He was very knowledgeable about appliances and while he was there he changed all bad light bulbs. He was the most honest mechanic I ever met. He was respectful and very professional. 
Par M.
8/20/2018